Frequently Asked Questions
Everything you might want to know about delivery, returns, sizing and payment. If your question is not answered here, email support@miranda-apparel.com and our team will help.
Everything you might want to know about delivery, returns, sizing and payment. If your question is not answered here, email support@miranda-apparel.com and our team will help.
Shipping is free on every order, UK-wide, with no minimum spend.
Orders are processed within 1 to 2 business days and transit takes 4 to 6 business days, so please allow 5 to 8 business days in total from order to door.
Yes. You will receive tracking information by email as soon as your order is dispatched.
We currently ship to addresses across the United Kingdom.
You have 30 days from delivery to return an item for any reason, with no restocking fee. Items should be returned unworn and with their tags attached.
Email support@miranda-apparel.com and our team will help you arrange your return.
For change-of-mind or fit returns, return postage is covered by the customer. For faulty, damaged or incorrect items, we cover the cost.
Refunds are issued to your original payment method within 5 business days of your return arriving.
We do not offer formal exchanges. Simply return your item and place a new order for the piece you would like instead.
Our pieces typically range from XS to 2XL, though availability varies by product. Please check the size options on the product page, or contact us if you are unsure.
We accept major credit and debit cards as well as PayPal. All available options are shown at checkout, which is provided and secured by Shopify.
Email support@miranda-apparel.com. Our team is available Monday to Friday, 8am to 3pm UK time, and we aim to reply within 1 business day.